We want you to love your purchase. That’s why we offer a 30-day money-back guarantee on this product.
How it works
You have 30 days from the delivery date to request a return.
If you’re not satisfied for any reason, you can return it for a refund of the product price.
Eligibility
To qualify for a refund:
The item must be returned within 30 days of delivery
It must be in original condition (not intentionally damaged), with original packaging if possible
Include your order number or proof of purchase
What’s covered
Refunds: The purchase price of the product (excluding shipping/handling, if charged)
What’s not covered
Return shipping costs (unless the item arrives damaged or defective)
Orders with missing components not returned
Damaged or defective items
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos and your order number. We’ll make it right with a replacement or refund.
How to start a return
Email us at rovenigoods@outlook.com with:
Order number
Reason for return (optional)
Photo(s) if damaged/defective
Once approved, we’ll send return instructions. Refunds are issued to the original payment method after inspection.
If you tell me your preferred return method (return label included vs customer pays), I can tighten the wording to match your exact process.